Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Agent Genius ("Company," "we," "us," or "our") concerning your access to and use of the https://agentgenius.co.uk website and our services.

By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not access our website or use our services.

2. Services Description

Agent Genius provides:

• AI agent development and deployment services
• Security solutions and consultancy
• Business automation and workflow optimization
• Related consulting and support services

Specific services, deliverables, timelines, and fees will be outlined in individual service agreements or statements of work.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services. By using our services, you represent and warrant that you meet these requirements.

4. User Accounts

When engaging our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Payment Terms

5.1 Fees and Billing

Service fees will be specified in individual agreements. You agree to pay all fees as outlined in your service agreement.

5.2 Payment Methods

We accept payment via bank transfer, credit card, or other agreed-upon methods. Payment terms will be specified in your service agreement.

5.3 Late Payments

Late payments may be subject to interest charges and may result in suspension of services.

6. Intellectual Property Rights

6.1 Our Property

The website, services, and all content, features, and functionality are owned by Agent Genius and are protected by copyright, trademark, and other intellectual property laws.

6.2 Custom Work

Ownership of custom-developed solutions will be specified in individual service agreements. Unless otherwise agreed in writing, we retain ownership of all pre-existing intellectual property and tools used in delivering services.

6.3 License Grant

Upon full payment, clients receive the licenses specified in their service agreement to use the delivered solutions.

7. Prohibited Uses

You agree not to:

• Use our services for any unlawful purpose
• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit malware, viruses, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the services
• Use our services to harm, threaten, or harass others
• Reverse engineer or attempt to extract source code

8. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of service delivery. This obligation continues after termination of services.

9. Warranties and Disclaimers

9.1 Service Warranty

We warrant that services will be performed in a professional manner consistent with industry standards. Specific warranties will be outlined in service agreements.

9.2 Disclaimer

Except as expressly stated in service agreements, services are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

10. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the fees paid by you for the specific service giving rise to the claim
• We are not liable for losses resulting from your failure to maintain security of your systems

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

11. Indemnification

You agree to indemnify and hold harmless Agent Genius, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

12. Term and Termination

12.1 Term

These Terms remain in effect while you use our services.

12.2 Termination by You

You may terminate services as specified in your service agreement, subject to any notice periods and payment obligations.

12.3 Termination by Us

We may suspend or terminate services immediately if you:

• Breach these Terms or your service agreement
• Fail to pay fees when due
• Engage in conduct that harms or could harm us or others

12.4 Effect of Termination

Upon termination, you must pay all outstanding fees, and any licenses granted to you will terminate unless otherwise specified in your service agreement.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Dispute Resolution

In the event of a dispute, parties agree to first attempt to resolve the matter through good-faith negotiations. If negotiations fail, either party may pursue resolution through mediation before initiating legal proceedings.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated to active clients. Continued use of services after changes constitutes acceptance of modified Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with any service agreements, constitute the entire agreement between you and Agent Genius regarding use of our services and supersede all prior agreements.